Duty Manager New World Te Rapa

New World Te Rapa is looking for an enthusiastic, motivated and hands-on Duty Manager to join our team!

This is an exciting opportunity for someone who thrives in a fast-paced supermarket environment, enjoys leading people and takes pride in ensuring the smooth day-to-day running of a busy store.

 

What you'll be responsible for:

• Overseeing the daily operations of the store and ensuring everything runs smoothly.
• Leading, motivating and supporting our team while on duty.
• Delivering exceptional customer service and ensuring our customers have a great shopping experience.
• Maintaining high standards of merchandising, presentation, pricing and stock control.
• Monitoring checkout operations and ensuring customers receive prompt and friendly service.
• Supporting all departments and working closely with Department Managers.
• Ensuring health, safety, food safety and compliance standards are consistently maintained.
• Managing customer enquiries, feedback and complaints professionally.
• Overseeing store security and completing end-of-day and closing procedures.

What we're looking for:

• Proven supervisory or leadership experience.
• A strong customer-focused attitude and excellent communication skills.
• Great organisational and time management skills.
• High computer literacy and an understanding of retail best practice.
• Knowledge and experience in health and safety and food safety.
• The ability to lead, motivate and get the best out of a team.
• A hands-on approach and the physical fitness required for a busy supermarket environment.
• A current, valid driver's licence.
• A current Liquor Licence or the ability to obtain one.

Supermarket experience would be an advantage!

 

Preferred qualifications and experience:

The following qualifications and experience would be advantageous, but are not essential:

 

• General Managers Certificate.
• HACCP training.
• First Aid Certificate.
• Forklift Licence (F Endorsement).
• Relevant management development or graduate qualifications.
• Relevant unit standards (168 and 167).

Why join New World Te Rapa?

At New World Te Rapa, our people are at the heart of everything we do. We believe in working together, supporting one another and creating an environment where both our team and customers feel valued.

 

READY TO TAKE THE NEXT STEP?

If you're a confident leader who loves a challenge, enjoys working with people and is passionate about delivering great results, we'd love to hear from you!

 

Apply now and become part of the New World Te Rapa team!