Duty Manager


Hawkes Bay is the premium food and wine region in New Zealand and we at Havelock North New World aim to provide our customers with the best grocery and fresh food experience.

Our store provides our loyal customers with the highest quality fresh food and grocery products.  This is a real opportunity to work in a dynamic, high energy environment.

At Havelock North New World, we have an opening for a Duty Manager who will be responsible for ensuring the smooth and efficient operation of the Supermarket while ensuring the supervision of all staff and maintaining store standards.

This is a full-time position and the successful applicant will need to have a passion for customer service and food retailing.

We are looking for someone who is passionate about good quality food – someone who is an experienced team leader and can develop staff to be high achievers in customer service and retailing.

We will appoint someone who has high energy, enthusiasm and an eye for the future and true passion for the Supermarket industry.

Daily tasks include:

  • Managing and maintaining the set standard of the store, ensuring all shelves are fully stocked and everything is full, fresh and of the best quality possible

  • Managing the flow of the checkout ensuring customers can get in and out as quickly as possible

  • Managing staff and giving instructions to ensure the store upholds the set standard

  • Maintaining and managing the cleanliness of the store keeping it up to the set standard

  • Dealing with customer issues or suggestions in a timely manner

  • Managing sickness and annual leave and covering where needed

  • Managing and achieving set targets and KPI’s for the store

We are looking for someone who:

  • Is passionate about food

  • Great customer service skills

  • Can achieve set targets

  • Strong eye for detail

  • Proven management experience as at times you will be managing more than 80 staff members

Please apply with a covering letter and CV to vicki.campion@foodstuffs.co.nz 

Permanent Full Time

Job no: ECAJ8244230

Location: North Island, Hawkes Bay, Havelock North

Closing Date: Friday, 1 June 2018