Produce Manager - Full Time

Produce Manager - Full Time

New World Paremata is looking for a Produce Manager, with previous department manager experience in a supermarket, to lead our Produce department. This role is a permanent role.

We are looking for someone with a great attitude and commitment. Reporting to the Owner Operator, a Produce Manager has a critical role in developing and maintaining the store’s customer experience, service level and productivity at all times.

Hours and days are as follows:

• Tuesday-Saturday 6am – 4pm (47.5 hours per week)

Duties include but are not limited to the following:

• Team Leadership: Lead, motivate and develop a team of 3–4 team members on a daily basis, providing clear direction, encouraging teamwork and maintaining a positive, productive working environment.
• Department Operations: Plan, coordinate and oversee all day-to-day operations of the produce department, including ordering seasonal fresh fruit and vegetables, stock replenishment, rotation, merchandising, promotional displays and inventory management.
• Sales and Financial Performance: Achieve agreed department sales, gross profit (GP), wage and waste targets through effective stock management, cost control, accurate ordering and maximising sales opportunities.
• Freshness and Quality Control: Maintain high standards of freshness, quality and presentation across all fruit and vegetable products, ensuring produce is regularly checked, rotated and removed when it no longer meets quality standards.
• Stock Management and Waste Reduction: Monitor stock levels, manage supplier orders and deliveries, minimise out-of-stocks and overstocking, and implement effective practices to reduce spoilage, shrinkage and food waste.
• Staff Performance and Productivity: Monitor and manage staff performance to ensure appropriate service levels, productivity, task completion and efficient use of labour throughout the department.
• Customer Service: Ensure customers receive friendly, helpful and knowledgeable service. Respond promptly and professionally to customer enquiries, feedback and complaints relating to produce quality, availability and pricing.
• Merchandising and Promotional Execution: Ensure all produce displays are attractive, well stocked and maintained to supermarket standards. Implement promotional activities, seasonal displays and pricing changes accurately and on time.
• Food Safety and Regulatory Compliance: Ensure the department complies with all relevant food safety requirements, store policies, and Health and Safety standards, including safe food handling, cleanliness, temperature control where applicable and hygienic work practices.
• Department Cleanliness and Presentation: Maintain a clean, organised and hygienic department, including produce displays, preparation areas, storage facilities, chillers and back-of-house areas.
• Staff Training and Development: Train and support team members in produce handling, product knowledge, stock rotation, merchandising, customer service, food safety and safe working practices.
• Loss Prevention and Stock Control: Minimise stock losses through accurate stocktaking, waste monitoring, correct handling and storage, appropriate stock rotation, and compliance with store loss prevention policies.
• Health and Safety: Promote a safe working environment by ensuring staff follow safe lifting and handling procedures, use equipment correctly, maintain clear walkways and promptly report hazards, incidents or equipment faults.
• Communication and Coordination: Work closely with store management, suppliers and other department managers to coordinate deliveries, promotions, staffing requirements and operational priorities, ensuring the produce department operates efficiently and supports the overall performance of the supermarket.

Qualifications, experience, skills and attributes for the role: 

• Minimum 3-year experience in a supermarket with at least 2 years’ management experience in a supermarket.
• Personally role models the store’s behavioural values and requires the same from their team
• Outstanding customer focus and complaint management skills
• Excellent problem solving and decision-making skills
• Strong knowledge of retailing practices
• Excellent time management and prioritising skills
• Knowledge in SAP
• Forklift license

So, if you are driven, customer and team focused and not afraid of hard work, including weekend work and you think you have the skills and attributes for this position, we want to hear from you! Pay rate will be discussed during interview process.

Apply now

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