Seafood Manager

PAK'nSAVE Silverdale is looking for an experienced Seafood Manager to join our team.

This is a fantastic opportunity for a motivated and experienced leader to manage and support our Seafood team in delivering exceptional product quality, maintaining the highest food safety standards, providing outstanding customer service, and driving strong commercial performance.

The successful candidate will be responsible for ensuring the department operates safely, efficiently, and profitably while fostering a positive team culture and an excellent shopping experience for our customers.

Key Responsibilities

• Manage the overall day-to-day operations of the Seafood Department, ensuring efficient and profitable department performance.
• Determine the department's product range, stock levels, pricing, merchandising standards, and customer service expectations.
• Manage purchasing, ordering, and supplier relationships to maintain appropriate stock availability, product quality, and freshness.
• Monitor sales, margins, wastage, inventory levels, and department performance against budgets, KPIs, and business targets.
• Plan and implement promotional activities, merchandising displays, and marketing initiatives to maximise sales and customer engagement.
• Provide excellent customer service and ensure customers receive accurate and appropriate advice regarding seafood products, preparation, and storage.
• Maintain accurate records relating to stock, sales, wastage, purchasing, and departmental financial transactions.
• Recruit, train, roster, supervise, and support Seafood Department team members, promoting a positive and productive workplace culture.
• Maintain high standards of seafood quality, freshness, presentation, hygiene, cleanliness, and food safety.
• Ensure the department complies with all applicable health and safety, food safety, company, and store policies and procedures.
• Identify and implement opportunities to improve sales, profitability, productivity, stock management, and overall department performance.
• Work closely with Store Management and other departments to support wider store operations, seasonal activities, and promotional initiatives.
• Monitor departmental standards and take appropriate corrective action to address operational, customer service, quality, or compliance issues.
• Lead by example and promote a strong culture of teamwork, accountability, customer service, and continuous improvement

What We Are Looking For

• NZQF Diploma qualification, or at least three years of relevant industry experience.
• Proven experience leading, coaching, and developing high-performing teams.
• Ability to build and maintain a positive team culture focused on performance, accountability, and customer service.
• Strong planning, organisational, and time-management skills.
• Ability to effectively manage rosters, workloads, and departmental priorities.
• Collaborative leadership style with the ability to lead by example.
• Strong understanding of food safety requirements, compliance standards, and best practices.
• Strong awareness of Health & Safety requirements, with a commitment to maintaining a safe workplace.
• Computer literate, with previous experience using SAP and Fiori systems.
• Excellent understanding of price integrity and unit pricing requirements.
• Sound understanding of the Fair Trading Act.
• Understanding of the Grocery Industry Competition Act (Grocery Code of Conduct).
• Positive, energetic, and solutions-focused attitude.
• Reliable, dependable, honest, and trustworthy.
• Excellent communication and interpersonal skills.
• Customer-focused and results-driven, with a commitment to delivering exceptional service.
• Self-motivated with a strong work ethic and the ability to work independently.
• Flexible and available to work weekends and public holidays as required.
• Adaptable and comfortable working in a fast-paced retail environment

What We Offer

• Competitive remuneration based on skills, experience, and performance.
• Career development and progression opportunities within PAK'nSAVE and the wider Foodstuffs network.
• 5% staff discount at PAK'nSAVE Silverdale.
• Regular team events and a supportive workplace culture.
• The opportunity to lead a key department within a successful and growing store.
• Ongoing training and development to support your professional growth.

Remuneration & Hours

Weekly Salary: $1,225.00

Hours of Work:

• Minimum 30 hours per week
• Maximum 35 hours per week
• Wednesday to Sunday
• 4:30am - 12:00pm (finish time negotiable)
• Includes a 30-minute unpaid meal break

The successful applicant must be flexible to work weekends and public holidays as required to meet the needs of the business.

If you're an experienced retail leader with a passion for seafood, customer service, and team development, we'd love to hear from you.

Apply now and take the next step in your career with PAK'nSAVE Silverdale

Position description Apply now

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