Checkout Assistant Manager

New World Thorndon

New World Thorndon is seeking a full-time Assistant Checkout Manager. The successful candidate will work closely with the Checkout Manager to oversee a large team of approximately 50 staff members.

We are looking for someone with a strong focus on people and the ability to lead a team effectively. The ideal applicant should be results-driven and skilled in planning and implementing strategies to achieve desired outcomes. Additionally, they should maintain a customer-focused approach that consistently meets and exceeds expectations. Excellent organisational skills and a cooperative spirit that aligns with the store's values are essential, along with solid retail leadership experience. Preference will be given to those who currently work in the Checkout department at a Supervisor level or above in a supermarket.

Key responsibilities include:

• Working alongside the Checkout Manager and as the Manager in their absent
• Promptly addressing and resolving all customer inquiries and complaints
• Effectively implement the business's return policy in all relevant transactions
• Collaborate with other departments to minimise delays in handling price and stock inquiries
• Maintain security at the front end to ensure that all products leaving the store are properly paid for
• Assisting with staff rosters to ensure adequate coverage at all times
• Ensure that staff members follow checkout processes and procedures
• Provide all team members as required with a comprehensive induction to the department, along with ongoing training and support
• Support Supervisors in the daily runnings of the department

What do we offer?

Our mission is to provide a nurturing and all-embracing atmosphere that encourages the development of your abilities and career progression. As a valuable member of our team, you will enjoy a discount on groceries and regular access to fresh fruit in the staff room. We also provide your work kit at no cost*. Our team comprises over 250 amiable individuals who enjoy dressing up and supporting causes like Pink Shirt Day. Join our team today and enjoy the perks of being part of NWT!

If you feel this opportunity aligns with your goals, we encourage you to apply! During the interview, we will discuss compensation, including workdays and hours. Keep in mind that at least one weekend shift will be required. For more information, don’t hesitate to call the store at 044999041.

Applicants must hold New Zealand citizenship, New Zealand Permanent Residency, or a Valid New Zealand Work Permit.