Checkout Manager- Full time

Checkout Manager

Serve with confidence. Inspire the team. Deliver exceptional customer service

We're looking for an experienced, motivated, and customer-focused Checkout Manager to lead our front-end team. This is an exciting opportunity for someone who thrives in a fast-paced retail environment, enjoys leading by example, and takes pride in delivering outstanding customer service. As our Checkout Manager, you'll play a key role in ensuring our checkout area runs smoothly and efficiently, supporting and guiding the team, and creating a welcoming shopping experience that keeps customers coming back.

Must be available for morning & evening shifts, plus one weekend day.

Morning shifts start 06:00/07:00, evening shifts finish at 21:00.

About the role:

• Serve customers and be a key point of contact for customer queries.
• Lead and manage the checkout and online teams, rostering to budget and within the needs of the business, and managing customer flow
• Train and ensure staff follow checkout processes and procedures, including restricted sales.
• Ensure checkouts are set up daily, floats are managed and all cash discrepancies are thoroughly investigated with the office cashier

What we are looking for:

• Someone who is passionate about delivering exceptional service.
• Reliable, honest and be a good team player.
• Some flexibility required for covering shifts
• Attention to detail and commitment to quality.
• Previous checkout manager/2IC or supervisor experience is preferred
• Excellent written and spoken English

What we offer:

• 5% Employee discount.
• A fantastic workplace culture with a supportive team
• Career development opportunities are available if desired

How to Apply: If you are a motivated leader with a passion for delivering exceptional customer service, we would love to hear from you, please apply online here.

Specific days and times will be discussed with the successful applicant. 

Applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.

Apply now

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