Checkout Supervisor- Full time

Checkout Supervisor 

Serve with confidence. Inspire the team. Deliver exceptional customer service

We're looking for an experienced, motivated, and customer-focused Checkout Supervisor to support our front-end team. This is an exciting opportunity for someone who thrives in a fast-paced retail environment, enjoys leading by example, and takes pride in delivering outstanding customer service. As our Checkout Supervisor, you'll play a key role in ensuring our checkout area runs smoothly and efficiently, supporting the team, and creating a welcoming shopping experience that keeps customers coming back.

Must be available for morning & evening shifts, plus one weekend day.

Morning shifts start 06:00/07:00, evening shifts finish at 21:00.

About the role:

• Supervise and coordinate daily activities at the checkout counters, ensuring efficient and accurate transactions.
• Monitor cashier performance and provide constructive feedback for improvement.
• Handle customer inquiries, complaints, and escalations in a professional and timely manner.
• Oversee cash handling procedures, including opening and closing registers, and conducting cash audits.

What we are looking for:

• Previous experience in a supervisory role within a retail environment, preferably in a supermarket setting.
• Excellent customer service skills with a focus on providing a positive shopping experience.
• Proficient in cash handling procedures.
• Detail-oriented with the ability to multitask and prioritize in a fast-paced environment.
• Knowledge of POS systems and experience with retail software is preferred.

What we offer:

• 5% Employee discount.
• A fantastic workplace culture with a supportive team
• Career development opportunities are available if desired

How to Apply: If you are a motivated leader with a passion for delivering exceptional customer service, we would love to hear from you, please talk to Claire in Store or apply online here.

Specific days and times will be discussed with the successful applicant. 

Applicants must hold New Zealand citizenship, New Zealand Permanent Residency or a Valid New Zealand Work Permit.

Apply now

Share