Checkout Supervisor- Part time

About Us

At New World Hobsonville, we’re passionate about being our community’s supermarket of choice. We pride ourselves on quality, friendly service and making every shop a great experience for our customers.

The Role

We’re looking for an experienced, customer-focused part-time Checkout Supervisor to join our Checkouts team. Reporting to the Checkouts Manager, you’ll play a key role in the smooth day-to-day running of the front end, supporting and guiding our Checkout Operators to deliver outstanding service every time.

This i a hands-on role on the shop floor, leading by example and keeping checkout operations running efficiently and safely.

Key Responsibilities

Lead and support the Checkout team during your shifts

• Ensure customers receive friendly, efficient service at all times
• Handle customer queries, concerns and complaints professionally
• Coordinate breaks and manage labour to match customer flow
• Train, coach and support new and existing team members
• Complete end-of-day and evening close procedures for Checkouts
• Maintain high standards of accuracy, presentation, food safety and health & safety

   

   

To be successful in this role, you will have:

• Previous supermarket checkout experience – essential
• Previous Checkout Supervisor / 2IC experience – strongly preferred, or extensive Checkout Operator experience and ready for the next step
• Strong customer service skills and a calm, friendly manner
• The ability to work at pace while maintaining accuracy and attention to detail
• Confidence in leading a team and giving clear direction
• Reliability, good communication skills and a positive, “can-do” attitude

   

   

• Part-time position- 25 hours per week
• Monday-Friday( some weekend work will be required to cover other supervisor leave
• Shifts 3.30- 9pm
• We’re open to discussing specific days and hours with the right candidate

   

   

• Competitive hourly rate based on experience and availability
• Opportunities for training, development and career progression within New World
• Supportive, friendly team environment
• Team member discount on your grocery shopping
• Be part of a store that values safety, teamwork and a positive culture

Applicants must have New Zealand Permanent Residency or a valid New Zealand Work Visa.

How to Apply

If this sounds like you, please apply with your CV and a brief cover letter telling us why you’d be a great fit for the Checkout Supervisor role at New World Hobsonville.

Apply now

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