Checkout Supervisor

Glen Innes Pak'nSave has an exciting opportunity for keen, reliable and customer focused people to join our Checkout Department. 

This role will require the successful candidate to provide quality customer service to our community, while being accurate and efficient in scanning and processing items at the checkout. 

The Role:

• Keeping on top of customer flow and ensuring appropriate numbers of checkouts are open at all times.
• Training new checkout operators as required.
• Monitoring the security of the checkout area at all times.
• Handling customer enquiries and complaints appropriately and ensuring effective interactions with customers at all times. 
• Ensuring speedy resolution of price enquiry and other queries through effective liaison with all departments.  Ensuring appropriate escalation of price scanning errors and returning customer complaint forms to the appropriate department.
• Monitoring impulse bars and fridges and ensuring stock is correctly ticketed and priced. Also monitoring stationery / bag levels to ensure sufficient levels are maintained.
• Ensuring the checkout area is kept clean and tidy and all trolleys, baskets and credits are cleared away regularly to avoid clutter or potential hazards being created.
• Assisting with the management of the customer service desk.
• Assisting in other areas of the store as required.

Day & Hours of Work:

Role-1

Friday: 3.00pm-10.00pm

Saturday:12.00pm-9.00pm

Role-2

Wednesday: 12.00pm-9.00pm

Sunday:2.00pm-10.00pm

Role-3

Tuesday: 12.00pm-9.00pm

Sunday:9.00am-5.00pm

What are we looking for:

• Someone who is passionate about delivering exceptional service.
• Reliable, honest and be a good team player.
• Attention to detail and commitment to quality.
• Pervious Retail supervisor experience will be advantageous.

Applications will close once a suitable candidate has been found.