Checkout Supervisors - PAK'nSAVE Hastings

A few exciting opportunities have arisen for some charismatic and customer-driven Checkout Supervisors to join and strengthen our Checkout leadership team at PAKn’SAVE Hastings. We are expanding our team leadership in our Checkout Department to include a full time position, as well as two part time roles.

The overall objective of the Supervisor is to contribute to management, planning and running of the Checkout Department, as well as operating a till at peak times as an operator - performing the task of your team is essential to teamwork and working by example. This role is also responsible for handling customer enquiries/complaints, completing performance reviews, overseeing the running of our Self-Scan Checkouts and approving liquor sales.

Days and hours for these positions across both full time and part time hours are to be discussed and within open negotiation at interview stage. Please stipulate in your application what your availability and preference is!

Critical to your success in this role will be passion for developing your team and the ability to work in a fast paced environment.

Duties include but not limited to the following:

• Motivating, coaching and supporting the Checkout team
• Ensure minimal queues at the Checkout lanes and Self Scan Checkouts by operating till yourself and encouraging more efficient service
• Effectively resolve all customer related enquiries and complaints. Minimise customer complaints received
• Train and developing new team members as required
• Help to open and close the Checkout Department by handling tills and money where needed
• Facilitate a smooth shift by managing the roster efficiently and ensuring the correct number of team are working to provide top service

To succeed in this role you will need:

• Commanding leadership and coaching skills
• Extremely customer-focused outlook
• Excellent planning & organizing skills with initiative
• A current General Manager's Certificate and First Aid Certificate - if you don't currently have them, the willingness to obtain them

If this sounds like you and you are seeking a fantastic opportunity to challenge yourself further alongside a supportive and dynamic team, do not miss out on this opportunity. The Checkout Department at PAK'nSAVE Hastings is the Hub of our Store and is very important to our overall operations. The successful candidates will be part of not only the Checkout Department but other general Store processes including our Emergency preparations team (evacuations), Fuel Site compliance and included in any leadership and coaching training that is organised for our Leadership team. 

If you are a hard working and driven individual with aspirations in team leadership and personal development within Retail, Customer Service and Supermarkets, one of these positions is for you. Upon application, please supply a Cover Letter outlining whether full time or part time is your preference, and your experience in leading teams!