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Compliance Manager – Food Safety & Health and Safety
About the Role
We are seeking an experienced and highly organised Compliance Manager – Food Safety & Health and Safety to lead, maintain, and continuously improve compliance standards across one of New Zealand’s largest supermarket operations.
Key Responsibilities
Food Safety & Compliance
- Ensure full compliance with the Food Act 2014, Food Control Plans, and National Programmes
- Maintain, implement, and review Food Safety Management Systems
- Lead and prepare for internal and external food safety audits, inspections, and verifications
- Manage corrective actions, non-conformances, and continuous improvement initiatives
- Ensure accurate documentation, record-keeping, and reporting
- Oversee allergen management, product recalls, traceability, and supplier compliance
- Train and coach teams on food safety standards, hygiene practices, and legal obligations
Health & Safety Management
- Lead compliance with the Health and Safety at Work Act 2015
- Develop, implement, and maintain Health & Safety systems, policies, and procedures
- Identify hazards, assess risks, and ensure effective control measures are in place
- Lead incident reporting, investigations, root cause analysis, and corrective actions
- Monitor contractor and visitor health and safety compliance
- Ensure emergency procedures, drills, and safety equipment are maintained and tested
- Promote a proactive safety culture through engagement, education, and leadership
Audit, Reporting & Governance
- Coordinate and manage internal audits and compliance reviews
- Prepare reports for senior leadership on compliance performance, trends, and risks
- Ensure timely closure of audit actions and compliance gaps
- Act as the primary liaison with regulators, auditors, and external agencies
- Stay current with changes in legislation, standards, and industry best practice
Leadership & Continuous Improvement
- Influence and support leadership teams to embed compliance into daily operations
- Coach and mentor managers and team members on compliance responsibilities
- Drive continuous improvement initiatives to reduce risk and enhance safety outcomes
- Support change management and new initiatives from a compliance perspective
Skills, Experience & Attributes
Essential Requirements
- Proven experience in Food Safety and/or Health & Safety compliance
- Strong knowledge of New Zealand food and health & safety legislation
- Experience working within retail, supermarket, food manufacturing, or hospitality environments
- Demonstrated experience leading audits and regulatory inspections
- Excellent attention to detail with strong documentation and reporting skills
- Confident communicator able to engage at all levels of the business
- Strong problem-solving and risk-management capability
- Ability to work independently while influencing without direct authority
Preferred Qualifications
- Food Safety qualifications (e.g. HACCP, Food Control Plan management)
- Health & Safety qualifications (e.g. NZQA Level 4 or higher)
- Lead Auditor or Internal Auditor certification
- Experience in large, multi-department retail operations
Personal Attributes
- High integrity and strong sense of accountability
- Calm and methodical under pressure
- Practical and solutions-focused approach
- Strong leadership presence with a coaching mindset
- Highly organised with excellent time-management skills
- Passionate about safety, compliance, and continuous improvement
Why Join Us?
- Work within one of New Zealand’s largest and most respected supermarket organisations
- Influence safety and compliance outcomes at scale
- Be part of a values-driven, people-focused organisation
- Competitive remuneration and career development opportunities