Customer Service Assistant


We are currently seeking a friendly, reliable, and customer-focused Customer Service Team Member to join our front-of-house team.

This role is key to creating a positive shopping experience for our customers and ensuring efficient, professional service at all times.

This is a fulltime role.

Hours to be discussed during interview

Key Responsibilities:

  • Providing outstanding customer service at all times
  • Operating checkout and handling cash accurately
  • Assisting customers with queries, refunds, and general store enquiries
  • Maintaining a tidy and welcoming checkout area
  • Working as part of a team to ensure smooth daily operations

What We’re Looking For:

  • A positive attitude and strong communication skills
  • A genuine focus on customer service
  • Reliability and punctuality
  • Ability to work under pressure in a fast-paced environment
  • Previous retail or customer service experience is an advantage, but not essential

What We Offer:

  • A supportive and fun work environment
  • On-the-job training and opportunities for growth
  • Staff discounts and a great team culture
  • The chance to be part of a locally loved store in the heart of Havelock North

If you love food, people, and working in a great team – we’d love to hear from you!

 

 

Apply now

Permanent Full Time

Job no: 406501.66961

Location: Havelock North, North Island, Hawkes Bay

Closing Date: Sunday, 8 February 2026