Full-Time Checkout Supervisor
Checkout Supervisor – Full Time
New World Milford is looking for a motivated and customer‑focused Checkout Supervisor to help lead our front‑end team and ensure a smooth, friendly, and efficient checkout experience for our customers. This is a full‑time role (5 days per week), including one weekend day.
As a Checkout Supervisor, you will support and guide the checkout team, manage daily front‑end operations, and lead by example in delivering excellent customer service while maintaining strong compliance and security standards.
Key Responsibilities
- Supervise and support the checkout team during shifts
- Manage customer flow and ensure efficient front‑end operations
- Deliver a consistently positive customer experience
- Handle customer enquiries and resolve issues professionally
- Manage cash handling, tills, and end‑of‑day procedures
- Maintain front‑end security and ensure compliance with company policies, health and safety, and security procedures
About You
- Previous retail or customer service experience, with supervisory experience preferred (training can be provided for the right candidate)
- Strong attention to detail
- Calm, reliable, and confident under pressure
- Flexible availability, including weekends
What’s in it for you
- Ongoing learning and development to support your growth in the role
- Be part of a friendly and supportive team that values Teamwork, Customer Care, Respect, and Honesty
- Staff discounts
If this sounds like the next step in your career and you would like to join our team, please apply today with your CV and a brief cover letter. References will be requested as part of the recruitment process.
Applicants must have the legal right to work in New Zealand.
Permanent Full Time
Job no: 422201.69023
Location: North Island, Auckland, Milford
Closing Date: Only shortlisted applicants will be contacted.