Grocery Manager

New World Hobsonville is looking for an experienced, customer-focused leader to join our team as our Grocery Manager. This is a key leadership role within our store. You may be required to open and/or close the store and at times may be the most senior person on duty.

Key responsibilities (key tasks)

Reporting to the Store Manager, you will be responsible for:

• Leading the Grocery Department to deliver strong customer service, availability, presentation and sales results
• Managing and developing a large team, including coaching, training, performance feedback and day-to-day leadership
• Accountable for department budget and wage spend, including labour planning to meet sales and service targets
• Stock management including replenishment processes, stock accuracy, and reducing waste/shrink
• Implementing promotions/merchandising plans and maintaining high standards of display and store presentation
• Working closely with the store buyer and online team to support product availability and fulfilment outcomes
• Ensuring compliance with store policies and relevant requirements including Health & Safety and company procedures
• Making sound operational and business decisions when other department managers are not present
• Drive department sales, margin and shrink performance through KPIs and continuous improvement

Hours of work

• Minimum guaranteed hours: 40 hours per week (full-time, permanent), rostered shifts including at least one weekend day, as required by the business

Pay

$35.00 – $36.50 per hour (depending on experience)

Minimum requirements (skills/experience/qualifications)

To be considered, you must have:

• At least 2 years’ relevant supermarket/retail leadership experience, ideally at Duty Manager / Department Manager level (or equivalent)
• Proven ability to lead and manage a team in a fast-paced retail environment
• Strong customer service, problem-solving and decision-making skills
• Clear communication skills and ability to work collaboratively with other managers and teams
• A high level of trustworthiness, reliability and attention to operational detail
• Applicants must have the right to work in New Zealand.

Training will be provided on our systems and store processes.

About New World & Foodstuffs

You know New World, PAK’nSAVE and Four Square — that’s Foodstuffs. We’re one of New Zealand’s biggest businesses, proudly locally owned and operated. Joining our team opens the door to great development and career opportunities.

Apply now with your CV and a brief cover letter outlining your relevant experience.