Online Driver - NW Stonefields

New World Stonefields is seeking a friendly, outgoing, and naturally customer-focused home delivery agent to join the Online Department.

About us

New World Stonefields has been serving the local community for over 10 years. You will be joining a vibrant team that values respect, honesty, trust, commitment, innovation, customer focus, and especially, fun in the workplace. You will enjoy free staff parking, discounted barista coffee, grocery discounts, annual flu vaccinations, wellbeing support, and career development opportunities in a warm and friendly work environment.

About the role

The Online Home Delivery Agent is the store’s brand ambassador and is required to deliver a customer’s online shopping order to their home or designated address on the nominated day and time, in a timely, safe manner whilst providing excellent customer service. 

The key tasks for this role are:

• Ensure deliveries/orders are checked against the manifest to ensure correct quantity and quality of goods
• Load and unload deliveries/orders efficiently by adhering to standard operating procedures and ensuring best practice guidelines are followed for storing orders/perishable goods and temperature checking.
• Deliver orders to the correct delivery address by efficient use of route optimisation to minimise customer waiting times.
• Ensure all restricted goods are delivered in accordance with ID checking procedures and policies.
• Ensure housekeeping/cleaning responsibilities and schedules for staging area, online equipment, and vehicles are maintained and adhered to.
• Ensure items picked, packed, processed, and invoiced for a customer’s order is completed accurately and efficiently.
• Assist the team in picking orders when required.

About you

To be successful in this role, you must be an effective communicator, a highly fit and energetic team player, well organised with a keen eye for detail, reliable with your attendance, have an impressive work ethic and project a professional image. 

This is a FULL-TIME role working 42.5 hours per week, Friday - Saturday 10:00am - 7:00pm & Sunday - Tuesday 7:30am - 4:30pm. This position requires some lifting and working extra hours from time to time. 

You must possess a valid, full, clean driver license and at least 1-2 years' NZ roads driving experience. You should be able to drive a small truck.

Please note that applications are reviewed on a daily basis and therefore applicants are encouraged to apply as soon as possible as the closing date may change without notice once the position has been filled. 

Applicants should have the legal right to work in New Zealand.