Online Manager

We are looking for an Online Manager to join our wonderful team at New World Waihi.

Job type – Full Time

Duration – Permanent (40 Hours)

Pay rate $30-35 per hour depending on level of skills and experience.

Key responsibilities will be: 

• Ensure overall operational excellence is achieved for the Online shopping department.
• Manage, motivate, train, and support the Online team ensuring that best practice policies and operational procedures are always followed, always leading by example.
• Manage rosters and wage percentages in conjunction with the Owner Operator
• Ensure housekeeping/cleaning responsibilities and schedules for Staging Area, Online equipment and Vehicles are maintained and adhered to
• Ensure deliveries/orders are checked against the Manifest to ensure correct quantity and quality of goods.
• Delivering shopping orders to customers in great condition and within the time frames.
• Communicating with our online customers regarding their orders.
• Load and unload deliveries/orders efficiently.
• Ensure all restricted goods are delivered in accordance with ID checking procedures and policies.
• Ensure housekeeping/cleaning responsibilities and schedules for Staging Area, Online equipment, and Vehicles.
• Assisting our Online Shoppers to pick orders for customers when required.
• Picking, packing, and processing customer orders accurately and efficiently.

What are we looking for?

• People management and leadership skills and experience.
• It will be an advantage to have SAP knowledge, but this can be trained.
• Comfortable with using tablets and computers. Training will be given on our picking/delivery software. 
• Good listening skills and the ability to follow instructions.
• Full Class 1 NZ Driver’s License.

Applicants need to be able to demonstrate:

• A team player but can work independently to get tasks completed.
• Physically fit - as lifting and stacking are required.
• Excellent customer service skills.
• Reliable, flexible, and organized.
• Attention to detail.
• Enthusiastic/great work ethic.
• High standard of presentation.
• Excellent communication skills.

If you have right skills for this job apply online or fill in an application form customer service desk at New World Waihi or you can send you CV/cover letter to chris.ward@nw.co.nz, You may contact Chris on 078637880 (ext.865) if you require further information.

To apply for this vacancy, you MUST be a New Zealand citizen, resident, or have the rights to work in New Zealand.