ALBANY
Online Shopper
We have an exciting opportunity for a
talented Customer Service Super Star to join our store as Online Shopper and
Grocery Assistant. He/she will assist the team to plan and organise the
day-to-day picking, packing and processing of all online shopping customer
orders. The Personal Shopper needs to ensure all tasks are efficiently and
accurately completed in a timely, professional manner.
We are looking for someone who can ensure:
- Operational excellence is achieved for all online
shopping orders
- Items picked, packed, processed and invoiced for a
customer’s order is completed accurately and efficiently by adhering to
standard operating procedures and ensuring that best practice guidelines for
best before/use-by dates, weighted items, restricted items and substitutions
are followed
- Orders are labelled and checked, stored securely,
recorded and temperature checked in accordance with online store policies and
operational procedures within a timely manner.
- All restricted goods that customers are collecting
from the lockers are in accordance with ID checking procedures and
policies.
- Housekeeping/cleaning responsibilities and schedules
for the staging area, lockers, online equipment, and vehicles are maintained
and adhered to.
This role will involve building positive
relationships and regular communication with customers to advise them of any
information which is relevant to their order.
Days and Hours
Tue – Sat
6am – 2.30pm
Applications close 14th Apr 23 unless
filled earlier
