Produce Supervisor

New World Churton Park is looking for a capable and motivated Produce Supervisor to join our Fresh Foods team.

This role reports directly to our Fresh Foods Manager and acts as their second in charge, with a strong focus on the daily operation and presentation of our Produce department.

This is not a standalone Produce Manager position. The Fresh Foods Manager retains overall accountability for the department, while the Produce Supervisor leads daily execution, supports the team, and ensures the department is ready for customers.

About the role

You will be responsible for helping deliver a Produce department that is fresh, full, clean, well presented, correctly ticketed, and ready before peak trade.

You will work closely with the Fresh Foods Manager to organise the team, maintain availability, protect product quality, control waste, and create a Produce offer that gives customers confidence from the moment they enter the store.

Your responsibilities will include:

• Leading the Produce team during allocated shifts

• Setting clear daily priorities and following up completion

• Ensuring key Produce lines are available before peak trading periods

• Maintaining high standards of freshness, quality, rotation, presentation, and ticketing

• Supporting ordering, stock control, stock rotation, and inventory accuracy

• Monitoring waste, markdowns, and product handling

• Coordinating replenishment and department recovery

• Supporting seasonal displays, promotional activity, Produce relays, and Fresh theatre

• Coaching team members in real time and addressing poor standards early

• Ensuring food safety, health and safety, and cleaning requirements are followed

• Providing clear handovers, raising issues early, and bringing evidence of completed actions

• Acting as the Fresh Foods Manager when required

What success looks like

Success in this position means:

• Customers consistently see fresh, high quality Produce

• Top selling lines are available when customers want them

• The department is ready before peak trade

• Waste and markdowns are controlled

• The team understands the daily plan and works with pace

• Standards are maintained without constant follow up from senior management

• Issues are raised early and resolved quickly

• The Produce department contributes positively to sales growth, basket size, and customer experience

About you

You may already be working as a Produce Supervisor, senior Produce assistant, department second in charge, or experienced Fresh Foods team member who is ready for greater responsibility.

You will bring:

• Previous supermarket, retail, Produce, or Fresh Foods experience

• Strong product quality and presentation standards

• The ability to lead a team and give clear direction

• Good organisation, pace, and attention to detail

• Confidence handling stock, ordering, rotation, and waste

• A calm and practical approach when trade becomes busy

• The ability to coach people and hold standards

• A willingness to work early mornings, weekends, and peak trading periods

• A customer focused mindset and pride in delivering a strong Fresh offer

Leadership experience is preferred, but we will consider applicants with strong Produce experience who are ready to step up.

What we offer

• A genuine second in charge opportunity

• Support and coaching from an experienced Fresh Foods Manager

• The opportunity to help shape Produce standards, displays, and seasonal execution

• A clear development pathway into future Fresh Foods leadership roles

• A supportive local team in a growing Wellington community

• The chance to make a visible difference to customer experience every day

Apply now

Please apply with your CV and a short cover letter explaining your Produce or Fresh Foods experience, your leadership experience, and why you would be a strong fit for New World Churton Park.

Applications close the earlier of 23rd of August, or if a candidate is found. 

Applicants must have the legal right to work in New Zealand.

Apply now

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