Sales Support Representative

About the job

About Gilmours Hawkes Bay

We are a proudly locally owned and operated wholesale food and beverage supplier working with customers in the hospitality and related industries across the greater Hawkes Bay region. We pride ourselves on excellent customer service, building long-term partnerships with our customers, being a trusted brand that offers great value to our customers, and being a fantastic place to work. Being a local owned and operated business, we are not constrained by a rigid corporate operating model, which allows us to be nimble and courageous and stay one step ahead of our competitors.

What We Are Looking For

We are looking for a personable and ambitious Sales Support Representative that is keen to buy into our vision and help drive business growth in the Hawkes Bay region. As a Sales Support Representative, you will support our sales team, and together help our business achieve its goal of becoming the preferred food service partner in the Hawkes Bay region. This will include developing strong and long-lasting relationships with both new and existing customers across a range of industry types and partnering with these customers to achieve their business goals.

As a Sales Support Representative, you will play a crucial role in supporting our sales team through order processing and customer onboarding, reporting, management of pricing, key account support, and performing outbound tele sales. Your primary goal will be to ensure our customers receive an exceptional level of service, contributing to our reputation as a trusted supplier.

You will have experience in a sales-related role (preferably within foodservice or FMCG but this isn’t a necessity as training will be provided), be computer and system-savvy and ideally have exposure to Salesforce and SAP. Being able to pull and interpret data is important and you will enjoy the challenge of turning data into insights in the form of reporting the sales team can use to deliver value to our customers.

You will be organised and motivated to get things done and comfortable talking to customers and working with them to find solutions that contribute to their business goals. We like team players who will offer feedback and fresh ideas or suggest changes that help us all work smarter not harder.

What's in it for you?

• Autonomy and flexibility and the ability to own what you do
• A positive, fun and supportive work environment
• Training and career development opportunities
• Strong store values and vision
• Competitive pay and benefits - base pay and bonus. In addition, there's a bunch of cool ways that we show appreciation for the team and their well-being.

So what next?

If you think you could be a great fit for our team then apply now, we’d love to receive your application. We are keen to fill the role we have available so will be interviewing suitable candidates as they come to hand, so make sure you get your application in today. If you'd like further information on the role, please contact Leanne Bird (HR Manager) via email leanne.bird@gilmours.co.nz or Ollie Newton (General Manager) via email oliver.newton@gilmours.co.nz.