Service Deli Manager

At New World Rototuna, we believe in keeping it real – real people, real food, and real value. We’re on the lookout for an experienced and highly skilled Service Deli Manager to lead our department with precision, pride, and purpose. If you’re someone who knows their cuts, leads from the front, and has the experience to take a butchery team to the next level, this is your opportunity to make a big impact in a fast-paced, customer-focused store.

About the Role:

This isn’t your average deli job. As Service Deli Manager, you’ll be responsible for the full operation of the department – from the quality of every product that is presented to the growth of every team member. You’ll lead a skilled team and play a key part in delivering value to our customers, every single day.

Your day-to-day will include:

• Leading and mentoring a team to deliver top-tier service and product quality
• Managing department operations, including ordering, range, merchandising, and stock control
• Achieving department sales, gross profit, and wage targets
• Maintaining 100% pricing accuracy and implementing Foodstuffs promotional activity
• Driving innovation in range, display, and layout to maximise appeal and sales
• Handling customer enquiries and resolving issues with professionalism
• Contributing to store-wide initiatives and collaborating with other department heads
• Acting as the key link between the department, the store leadership team, and suppliers
• Upholding strict food safety, compliance

What We’re Looking For: You’re a leader with a vision and a proven ability to run a high-performing department. You’re confident, decisive, and committed to doing things the right way.

To thrive in this role, you’ll need:

• Minimum 2 years’ experience in a supervisor or management-level deli role
• Deep understanding of food production and presentation, compliance, and quality standards
• Proven leadership and people development skills
• Strong planning, organisational, and time management abilities
• A good grasp of inventory systems, stock control, and gross profit drivers
• Great communication skills and the ability to work collaboratively across departments
• A calm and positive approach in a fast-moving environment
• Required qualification: Diploma in Applied Management (min level 5); Food Safety Certification and SAP experience

Why Join Us:

At New World Rototuna, we don’t just offer jobs, we offer solid career paths. You’ll enjoy:

Full-time hours (min 40 hours) and competitive remuneration ($28-$32per hour)

• A supportive Owner-Operator and leadership team who value your expertise
• The chance to shape and grow a key department with autonomy
• Ongoing leadership development and training opportunities
• A tight-knit culture where everyone has a voice

This is a rare opportunity to bring your deli leadership experience into a store that truly values quality, culture, and customer service. You’ll be backed to lead with confidence and supported to succeed.

Ready to step into your next leadership challenge? 

Apply now and take the next step where you can make a real difference every day. Applicants must be NZ citizens, residents, or hold a valid work visa.

Only those that meet the job criteria, will be responded to.