Transport & Dispatch Manager

Exciting opportunity to join our fast-growing store and achieve your full potential in this important role. 

Gilmours Hamilton is 100% NZ OWNED & OPERATED and is part of the Foodstuffs family co-operative.

At Gilmours Hamilton, we are out here to prove we are the foodservice provider you can trust. We employ over 100 epic people, and serve thousands of people a week, all while helping to support our local community. We’re recruiting for a Transport & Dispatch Manager to lead our team of drivers and continue to deliver an outstanding customer experience.

You will be leading our team of drivers and working collaboratively with our Loaders, Customer services, Sales team and Service team, ensuring that we provide the best possible service to our customers.

 Key accountabilities of the role include:

• Managing the fleet, all maintenance records and suppliers
• Managing delivery routes, zones and unloading points - Run/Route Optimisation – reworking delivery runs as and when needed
• Sales Force Case Management - Customer communication
• Use of transport management software Microlise, E-Road, SAP
• Managing a team of around 15 drivers with additional runners
• Performance management, reporting, training and coaching of the Transport team
• Rostering, organising leave and daily time sheet approval of the Transport team
• Access Keys Register Management
• Customer Complaints and returns/Keg Returns
• Driving and delivering when required
• Managing Fleet cost and optimisation
• Manage Fleet appearance - Cleanliness and general upkeep 
• Compliance with our FCP and meeting regulations for temperature control, storage and delivery
• Ensuring our Safety & Wellbeing policies and procedures are prioritised and adhered to every day

What are we looking for;

• Clean Class 2 Full License (minimum requirement), Class 4 License advantageous
• Experience leading a team and organising rosters within the Transport and Logistics sector
• A team player who doesn't mind getting stuck and leading from the front
• Effective communication skills both oral and written - Must be fluent in written and verbal English.
• Proficient with MS Office (Outlook, Excel etc), experience and knowledge in SAP advantageous
• A can-do attitude and a willingness to help others and think customer in everything they do.
• Have excellent communication, presentation, and problem-solving skills
• A customer focused attitude and drive to provide an excellent customer experience
• A work ethic which is second to none
• Ability to work under pressure in a fast-paced environment
• Be flexible to work extra when required
• Be physically fit, willing and able to do heavy lifting 25kg+ (without existing injury that could be aggravated by this kind of work)
• Must have their own transport, early starts involved
  

What’s in it for you;

• Above Industry pay rates
• Prove yourself in an organisation known for its people development, with great training and career progression opportunities
• Training and support to build capability in SAP, one of the largest global tools used to manage business operations, and to build experience in warehouse operations and supply chain
• An amazing team of leaders to learn from, who are also open to your help along the way
• Being part of a fun and inclusive team - we love what we do, and we love to do it as a team!
• Great central location with free on-site parking and team events
• Uniform including footwear supplied
• Phone allowance
• Great staff discounts
• Apps exclusively available to "foodies" including wellbeing services, perks and discounts at businesses all around NZ!

Days and hours:

Monday-Friday 5.30am-2.30pm (Guide only)

Ability to be flexible is a requirement due to the nature of the position. Finish time can vary, and Saturday work may be required on occasion.

Applicants for this position must have NZ residency or a valid NZ work visa.

Applicants will be fielded as applications come through and interviews will start before the end date. Only shortlisted applicants will be contacted.

Who are Foodstuffs North Island?

We’re Foodies and we’re an unbeatable team of over 22,000 New Zealanders, who are making sure New Zealanders get more out of life. We believe that everyone who calls New Zealand home, or comes to visit us, deserves to enjoy more of what matters most to them.

For nearly 100 years we have built up a network of almost 350 (And still growing) PAK’nSAVE, New World, Four Square and Gilmours stores, conveniently located where our customers need us to be, from the top to the very bottom of the North Island.

Local grocers own and operate every one of our stores, and are committed to delivering what’s right for our customers and communities. When we say local, we mean it, they live in the community, stock the products their customers want and support the local community groups.

Our people make our business what it is. We are focused on making sure every single one of our team has what they need to unleash their own potential. Part of this is also making sure members of the Foodies team have purposeful careers and bright futures, that’s why most of our owner operators come from within the cooperative.