Bakery Manager

Pak'n Save Kilbirnie searches for the perfect candidate, you will have years of experience, qualifications and references or evidence of your leadership skills, ability to run a profitable department and further meet brand, food safety, health and safety standards to a high level. 

The department consists of 4 Qualified Bakers, and 5 Bakery Assistants all working together to create, merchandise and satisfy our customers needs.

Start date, hours and pay negotiable for the right candidate. 

You will have the following skills or attributes:

• The ability to lead and guide team members by setting and upholding standards
• Working within the team, demonstrating in interest and understanding of your people, tailoring your approach to get the best from them
• Listens, consults and communicates openly and proactively
• Is outgoing and supportive; recognising and rewarding the contribution of others
• Manages conflict openly, fairly and quickly
• Uses questioning and listening skills to understand issues and create solutions with others
• Is resilient; persuading others to keep trying new things even in the face of setbacks

• Brings everything back to the customer; identifying and focusing upon their needs & expectations
• Actively sets, monitors and maintains consistently high standards of customer service
• Continuously makes improvements for customers; seeking input from staff and customers to do so

• Personally upholds ethics, Foodstuffs and store Values and accepts nothing less from their team
• Consistently demonstrates honesty and integrity (in words, decisions and actions) in all of their dealings with customers, staff, suppliers and colleagues)
• You will be experienced in the following areas:

Operational:

• Enhance the reputation of the business by promoting and encouraging ‘best practice’ levels of customer service.
• Ensure sales and GP targets for the department are met or exceeded and that wage costs are controlled appropriately.  Monitor sales and create opportunities to increase on last year. 
• Control ordering for department through effective use of the in-store purchasing systems. 

• Ensuring the shop is full and appealing throughout the hours of trade, and that stock levels are controlled appropriately. Ensure all appropriate signage is displayed correctly and that advertised product is displayed meaningfully.
• Merchandising the department appropriately, as per the best practice manual. Building attractive / eye catching displays and ensuring the department merchandising standards invite purchases through attention to detail.  Manage the layout of the department to maximize stock visibility to enhance sales potential.
• Undertake the assigned tasks of a Baker as required. 

Financial:

• Ensure costs are kept within the parameters set out by Owner Operator.  Achieve cost goals through monitoring department systems in an effective and timely manner.
• Manage assigned activities, promotions and initiatives within plan, budget and resource deployment delegations.
• Meet annual, monthly and weekly targets and review with store owner the sales, gross profit, contribution to profit and cost targets in line with the store targets, proactively taking action to remedy adverse trends.

Staff Management:

• Roster to ensure adequate staff levels at all times, keeping in line with wage percentage targets.
• Assist in recruitment of all team members into the department.
• Ensure all team members receive an appropriate induction / orientation to the department and receive appropriate ongoing training support.  Train the team members as required.
• Support the employees in the department involved in specific programmes / courses e.g. Management Development.
• Manage holiday and lieu day levels to ensure liability is kept under control.

Compliance:

• Ensure merchandising and sales practices comply with the Fair Trading Act.
• Maintain food safety compliance in the department. Complete the Traceability forms as required.
• Have an understanding of health and safety management responsibilities relative to the position, including:
• Ensuring all methods to identify and manage safety hazards are fully adhered to.
• Ensuring regular safety inspections are carried out and that all accidents and incidents are reported and investigated by a trained investigator.
• Ensuring the safety behaviour of all staff, especially new, inexperienced and temporary staff, as well as contractors are properly managed through effective supervision and training

If this role interests you please do apply here or head to our Customer Service desk to complete a written application. Please do submit a CV and Cover Letter.

Position description Apply now

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