Customer Service Support


Customer Sales Support

We’re adding to our Sales Support Team! Ideal for someone confident on the phone, calm under pressure, and sharp with detail.

Monday to Friday - Full Time

Key responsibilities

  • Handle inbound customer calls and process orders accurately
  • Provide timely and professional support across enquiries and issues
  • Work closely with our Sales Team to ensure service consistency
  • Recommend products and highlight relevant promotions
  • Maintain product knowledge and stay informed on current offers

What we’re looking for

  • Proven customer service experience, ideally in wholesale or FMCG
  • Professional communication and strong attention to detail
  • Comfortable using phone and order entry systems
  • Salesforce or SAP experience is an advantage
  • Southeast Asian language skills are a bonus, not essential

Benefits

  • Competitive pay and KiwiSaver
  • Comprehensive training and ongoing support
  • Staff grocery discounts on a wide premium product range
  • Access to employee perks through the Foodies app
  • Supportive and inclusive team culture

Sound like you? Apply now and bring your energy to Gilmours Tauranga

Only shortlisted applicants eligible to work in NZ will be contacted.

 

Apply now

Permanent Full Time

Job no: 303001.65141

Location: Tauranga Crossing, Tauranga

Closing Date: Thursday, 8 January 2026