Loss Prevention Officer

Join Our Team as a Loss Prevention Officer at New World Te Rapa

Are you passionate about security and enjoy working in a dynamic retail environment? New World Te Rapa is looking for a dedicated and professional Loss Prevention Officer to join our team.

About the Role: As a Loss Prevention Officer, you will play a crucial role in maintaining the security of our store. Your responsibilities will include monitoring CCTV systems, handling security issues discreetly, and providing top-notch customer service. You'll also be coaching our staff on loss prevention practices, ensuring compliance with store policies and legislative requirements.

Key Responsibilities:

• All interactions dealt with in a timely and professional manner.
• Maintains Health and Safety and Food Safety compliance.
• Liaise regularly with other store security and loss prevention personnel.
• Work with the SMT in all investigations in all areas of theft.
• Assist in preventing staff theft through completing bag and locker checks (when required) and spot checks on staff purchase dockets.
• Actively promote loss prevention to all team members.
• Undertake daily store walks including outside area and any high risk areas to identify any potential security concerns or challenges.
• Accountable for dealing with all instances of theft
• Maintaining relationship with the Police
• Be up to date with current legislation and loss prevention information through appropriate training and workshops.
• Ensures all paperwork is completed on time, accurate and delivered to the right person.

• Ensure all known lost stock values are recorded accurately.

What We’re Looking For:

• Previous experience in retail loss prevention and CCTV monitoring.
• Excellent communication and conflict resolution skills.
• A calm and composed approach to pressure situations.
• Integrity, honesty, and professionalism in all interactions.
• Flexibility with working hours.
• A team player with a passion for achieving great results in loss prevention.
• Reliable transportation to and from work.

Why Join Us?

• Be part of a supportive and passionate team.
• Opportunity to make a real impact in store security.
• Work in a role where your skills are valued and your contribution is recognized.

If you have the ability to communicate effectively in a wide range of situations, we’d love to hear from you!

Apply Now! through Seek, Trade Me or send your cv to jobapplications.terapa@nw.co.nz.

Applications close  27.06.2025